Join us when guest speaker Patrick Dietrich, Consultant Director at Elite ServiceNow partner agineo shares their key insights from a large-scale transformation project to migrate 1 billion service management records from ServiceNow on-premise to cloud using Precision Bridge.

Given today’s fast-paced digital landscape, delivering seamless IT and customer services at scale is more critical than ever. Successfully implementing a self-service portal for a large enterprise poses unique challenges. This webinar will provide real-world insights from a large-scale transformation project for a leading German car manufacturer implementing a self-service portal developed to support 1.5 million users across global trading organizations.

This session will cover the full project lifecycle—from requirement analysis and implementation to testing, deployment, and transformation—offering practical takeaways for organizations looking to modernize service operations.

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